Privacy Policy

Last Updated: Nov 5th, 2024

Introduction

FlipX ("App", "Service") is operated by Prosperah LLC ("Company," "we," "us," or "our"). This Privacy Policy outlines how FlipX collects, uses, discloses, and safeguards your information when you visit our website and use our services, including our mobile applications, social media platforms, marketing activities, webinars, conferences, and other related activities (collectively, the "Service"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Personal Information We Collect

Information You Provide to Us

**Personal information you may provide to us through the Service or otherwise includes:**

  • Communications: Any communications you exchange with us, including when you contact us with questions or feedback, post on our communication boards, interact through social media (including Telegram), participate in webinars, or engage in other activities.
  • Account Information: Information required to create and manage your FlipX account, such as your email address, username, password, and other necessary details.
  • Transaction Information: Details of the transactions you perform through FlipX, including amounts, dates, and the cryptocurrencies involved.
  • **Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.**

Third-Party Sources

We may receive personal information about you from third-party sources, such as:

  • Publicly Available Sources: Information from publicly accessible databases and websites.
  • Data Providers: Information from data providers that aggregate and supply user data.

Automatic Data Collection

Our service providers and business partners may automatically log information about you, your device, and your interaction with our Service, including:

  • Device Data: Information about your computer or mobile device, such as operating system type and version, manufacturer, model, browser type, screen resolution, IP address, unique device identifiers, language settings, mobile device carrier, network information (e.g., WiFi, LTE), and general location information (e.g., city, state, geographic area).
  • Online Activity Data: Information about your usage of the Service, such as pages or screens viewed, time spent on pages, navigation paths, access times, duration of access, and interactions with our marketing communications (e.g., opening emails, clicking links).

How We Use Your Personal Information

Service Delivery

We use your personal information to:

  • Provide, operate, and improve the Service and our business.
  • Communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages.
  • Understand your needs and interests, and personalize your experience with the Service and our communications.
  • Provide support for the Service, and respond to your requests, questions, and feedback.

Research and Development

We may use your personal information for research and development purposes, including:

  • Improving the Service and our business by analyzing usage patterns and user feedback.
  • Creating anonymous data by aggregating and anonymizing personal information to derive insights without identifying individual users.

Compliance and Protection

We may use your personal information to:

  • Comply with legal obligations, such as responding to subpoenas, court orders, and other legal processes.
  • Protect our rights, your privacy, safety, or property, and prevent fraud or unauthorized activities.
  • Enforce terms and conditions governing the use of the Service.

How We Share Your Personal Information

Service Providers

Companies and individuals that provide services on our behalf or help us operate the Service or our business (e.g., hosting, IT services, customer support, email delivery, marketing, and analytics). Examples include:

  • Analytics Providers: Google Analytics, Amplitude.
  • Payment Processors: Stripe, PayPal.

Blockchain

Given that blockchain transactions are public records, the transaction details associated with any transactions you make using the Service will be publicly available on the respective blockchain (e.g., Solana, SUI).

Authorities and Others

We may disclose your personal information to law enforcement, government authorities, and private parties when we believe it is necessary or appropriate for:

  • Compliance and Protection purposes, such as responding to legal requests or protecting our rights.
  • Investigations to prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities.

Business Transferees

In the event of a corporate transaction (e.g., merger, acquisition, sale), your personal information may be transferred to the acquiring entity or other participants involved in the transaction.

Your Choices

Do Not Track

Some internet browsers may send "Do Not Track" signals to online services. We currently do not respond to "Do Not Track" or similar signals. To learn more about "Do Not Track," please visit All About DNT.

Declining to Provide Information

We strive to collect only the necessary personal information to provide the Service. If you choose not to provide certain information, we may be unable to offer some services, such as customer support.

Other Sites and Services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. Additionally, our content may be integrated into web pages or other online services not associated with us. These links and integrations do not imply endorsement or affiliation. We do not control these third-party sites and are not responsible for their practices or content.

Security

We implement a variety of technical, organizational, and physical safeguards to protect your personal information. Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

International Data Transfer

FlipX is headquartered in the United States and may utilize service providers that operate in other countries. Your personal information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ from those in your location. By using the Service, you consent to the transfer of your information to these locations.

Children

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Your California Privacy Rights

California residents have specific rights regarding their personal information. If you are a California resident and wish to request:

  • A Notice of Categories of Personal Information Shared for Marketing: Please submit a written request via email to contact@prosperah.com, including "Your California Privacy Rights" in the subject line and your name, street address, city, state, and ZIP code.

We will provide the requested information in compliance with applicable California laws.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will:

  • Update the Last Updated Date: The effective date will be revised at the top of this policy.
  • Post the Updated Policy: The revised Privacy Policy will be posted on the Service.
  • Provide Additional Notifications: If required by law, we may notify you through other means, such as email.

Your continued use of the Service after the effective date of any changes signifies your acceptance of the updated Privacy Policy.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: contact@prosperah.com